Shop Smarter with Modern Buy Shop

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery. International orders may take 7-14 business days depending on the destination country and customs processing times. You will receive a tracking number via email once your order ships.

We offer a 7-14 days return window depending on the product category. Items must be unused, in original packaging, and with all tags attached. Digital products and SaaS subscriptions have separate refund policies outlined in their terms. Refunds are processed within 5-7 business days after we receive and inspect the returned item. Shipping costs for returns are the customer's responsibility unless the item was defective.

Our SaaS products offer flexible billing options — you can choose between monthly or annual plans during purchase. Annual plans come with a significant discount (typically 15-20% off the monthly rate). You can switch between plans at any time from your account dashboard. All subscriptions auto-renew but can be cancelled at any time without penalty, and you will retain access until the end of your current billing period.

Yes, we offer both digital and physical gift cards in various denominations. Digital gift cards are delivered instantly via email with a unique redemption code. Physical gift cards are shipped in a premium gift box. Gift cards can be used across all product categories including SaaS subscriptions. They never expire and can be partially redeemed — the remaining balance stays on the card for future purchases. Gift cards cannot be exchanged for cash.

Once your order ships, you will receive an email with a tracking number and a direct link to the carrier's tracking page. You can also log into your Modern Buy Shop account and view real-time tracking under "My Orders." For any issues, our 24/7 support team can be reached via live chat on our website, email at support@modernbuyshop.info, or by calling our toll-free number. Average response time is under 2 minutes for chat and 4 hours for email.